Customer Feedback & Testimonials

I cannot recommend Mark highly enough. Prompt and professional with a personal touch and sensibly priced. If you are in a hole, stop digging and just contact Mark at "Wizmark".

Sian & Ken, Cyncoed

We are extremely pleased with the service Mark provides. From our initial contact, the issues with our laptops were quickly identified and solved. Within one day the necessary hardware was provided and fitted and each system thoroughly overhauled at a more than reasonable cost. This included collecting and returning our devices. We can thoroughly recommend Mark's services.

Ioan Kidd, Whitchurch

I've been on the laptop a lot over the weekend and made sure that I used the laptop on battery power alone, rather than the mains so that I could monitor performance. The very regular battery problem I had before you became involved hasn't happened at all, so whatever you did, thanks very much as it appears to have fixed it! Also, the storage issue has been resolved and the audio is better than ever. You will understand from the above report that you have reached near god-like status in our house! As ever, thank you so much for all your help. Take care and stay safe.

Karen North, Rumney

I would like to say that I thought your services were excellent! You sorted out all of my computer problems using your expert knowledge, so quickly and patiently as I am not technically minded with how things work! I most certainly will recommend you to others if they need a computer expert.

Philip Champness, Cyncoed

I am very pleased with the services you have provided. You have fixed routine problems that occur from time to time. You also helped me choose, provide and install a new desktop computer which has worked well. For all these tasks, whatever their importance, I have found you responsive, tolerant and patient. Perhaps even more importantly you have always found a creative solution to whatever I’ve needed. Your service enables me to maintain contacts with friends and family. It is vital to supporting me as a freelance trainer who works internationally from home. A working computer is essential to maintain connections with clients and suppliers.

Fran Russell, Machen

I am very pleased with the services you have provided. You have fixed routine problems that occur from time to time. You also helped me choose, provide and install a new desktop computer which has worked well. For all these tasks, whatever their importance, I have found you responsive, tolerant and patient. Perhaps even more importantly you have always found a creative solution to whatever I’ve needed. Your service enables me to maintain contacts with friends and family. It is vital to supporting me as a freelance trainer who works internationally from home. A working computer is essential to maintain connections with clients and suppliers.

Ray Popham, Cardiff

Mark, I am writing to let you know that 4 days in & my computer is working well, infact it's much quieter & the fan doesn't step in now until the end of the night! So many thanks Mark for all that you did for me . Yours with much gratitude, Ray.

Carol Ellis, St Mellons

As a qualified psychotherapist with NHS long service background, a healthy computer is extremely important. I have no hesitation in recommending the high quality of service, professional knowledge and prompt response always received from Wizmark computers.

Carol Ellis/British Association of Counsellors & Psychotherapist (BACP)

Bigfoot Services Ltd, Cardiff

I've previously used Mark of Wizmark Computers for smaller tasks but when we purchased a new PC from Dell, we chose to get Mark over to install the new PC and transfer everything from the old PC. Mark completed everything we needed doing with effortless efficiency. Once the PC was installed with all our data he reviewed our other IT equipment and made some recommendations which we approved and now all our IT equipment is working perfectly, many thanks Mark! In conclusion, Mark is highly recommended and very cost effective. We wouldn't hesitate to use his services again.

Audrey Ellis, Llandaff

Hi Mark, I am so greatful for all your help and extremely impressed with your I.T. support services. I will contact you again if I have any further problems, many thanks.

Gary Lukins, Rhiwbina

Mark, many thanks for your prompt attendance and follow up call regarding your service to our Laptop, we cannot believe the speed of our computer now you have replaced our 'Hard Drive' and the general clean up of unwanted apps and facilities, your help and guidance has certainly helped us with our confidence. We would not hesitate to recommend your services.

Sid Judd, Rhiwbina

Hi Mark, I just wanted to send you a further thank you for your visit to my ‘sick’ computer. You turned up when you said you would, were very quick and efficient, and very informative, explaining as you went along what you were doing. Your charge for your time, and more importantly, your knowledge, was very reasonable and I will certainly pass on your name and number to any friends who may have problems in the future, Cheers mate.

Doug Rowsell, Ely

Called on Marks service as my computer had resorted to factory settings amongst other problems. Mark turned up on time and spent the best part of four hours solving the numerous problems I had. Nothing was too much trouble, he explained everything he was doing as he went along. He had to return the following day as battery inside the computer holding the date & time was running out of juice. Again this was attended to and at the same time he installed further updates which allowed easier access to numerous other programmes. I found Mark to be very helpful and his work was without question the best I've had with regards to any work I have ever had done before. I thoroughly would recommend Mark and his services without question, his work was excellent, and he showed a great depth of computer knowledge, leaving me a very happy customer. If I ever need to call on his services again would do so with no hesitation.

Jo Allsopp, Whitchurch

Great service, trustworthy, reliable and very knowledgeable. I would definitely recommend Wizmark Computers for the sourcing and installation of a new computer. Mark is a pleasure to deal with and an excellent independent I.T business.