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I.T Support Services, PC & Laptop Repairs, Upgrades, Virus Removal and more
Wizmark Computers is based in Cardiff, South Wales. With 35 years experience in the I.T sector, we specialise in offering a friendly mobile PC & Laptop repair service, resolving all problems in your own home or business premises.


Customer Feedback & Reviews...
Susan Ware, Newport

  Excellent Service       Recommended       Clear & Fair Fees

I would like to thank you Mark for the service you gave us. My computer is now running beautifully, clear of the Trojan infection it had before your visit. I would not hesitate to recommend you to friends and family, you provided us with excellent service and with clear fees and no attempts to add any further costs to your original estimate. Hopefully I will not need to contact you again! But in the event of a further problem with any technology, I will be straight on the phone! Many thanks again.
     
     
Pamela Jones, Llanishen

  Top Notch Services       Reasonable Cost       Highly Skilled

Mark, I felt I should thank you for your good work over the past few days.  It must be said that your technical and social skills at such reasonable costs are really top notch. To know there is somebody who we old  b.......! can call upon and be rewarded with such return is really great. You now have yet another apostle to spread the gospel according to Wizmark (a well chosen name). I look forward to seeing you again.
     
     
David Berman, Whitchurch

  Courteous       Methodical       Recommended

What can I say Mark? You were on time, courteous, professional, methodical, helpful, generous with your time and expertise; you removed potential and real problems and left me with a computer that works. In terms of costs, I was very pleasantly surprised and will not hesitate to use your services again and will definitely recommend your services – and I already have… Thanks again for your help.
     
     
Blackwood Business Services Ltd, Blackwood

  Networking Expert       Faultless Installation       Fantastic Service

Many thanks for expanding our office network and installing our new currency exchange system. We'll definitely contact you again Mark with any further work thats need doing. Thanks again.
     
     
Professionals Relocating, Cardiff

  Highly Recommended       Prompt Service       Reliable & Efficient

Well Mark, as promised you successfully installed our office computers, wireless network and printer sharing functionality in time for our brand new office opening. Everything runs very smoothly and all our stresses have now gone away. Many thanks again Mark.
     
     
Simon Morris, Cardiff

  Highly Professional       Innovative       First Class Service

It was a real pleasure to do business with Wizmark Computers. After an initial consultation with Mark on a Sunday, which he gave freely of his time, I was given an appointment to suit me on the Monday. Mark was highly professional and innovative in resolving hardware and software difficulties I had experienced with my laptop computer. Mark was systematic in resolving issues using his own experience and tapping into other sources of information. Supporting a serious "silver surfer" Mark was patient and understanding, which I much appreciated. All in all a first class service, a very reasonable rate for a professional service and one I would recommend to others and gladly use again.
     
     
Carol Werner, Cardiff

  Excellent Service       Prompt        Very knowledgeable

We found your service excellent and very prompt and timely. Mark came to sort out a virus for us on the same day that I called him, as he was in our area. He had advised me of the cost up front and stayed until he had dealt with the virus. He also gave us very helpful advice on protecting the computer, even downloading a highly recommended anti virus package for free, plus some Spyware and Malware packages. He was very knowledgeable, patient and friendly whist being professional and honest. We would not hesitate to recommend Mark to anyone else, nor hesitate in using his expertise when it comes to buying another computer or laptop. Well worth the fee.
     
     
Sara Hughes, Cardiff

  Very Impressed       Efficient       Recommended

Dear Mark, I just wanted to write to thank you for the recent work you did on my desktop and laptop computers. I was most impressed with the outcome. Both my desktop and laptop are working faster and more efficiently than before. I was particularly happy that I'd found someone who did not patronise me about my dismal lack of knowledge of the workings of computers, which is very important to me. You were both efficient and friendly. I have already recommended you to my work colleagues & will definatley recommend you to my friends & Family!
     
     
Roy Simmons, Cardiff

  Excellent Advice       Friendly Manner        Professional

I first contacted Mark because my daughter had trouble with her laptop's wireless internet connection. Mark came to the house and sorted out the issue in a quick, friendly and professional manner. Two weeks later my desktop computer developed a fault and Mark came to the house and diagnosed that my hard drive was about to give up the ghost. As the computer was ten years old, we both agreed that a replacement computer would be best. Mark guided me through a faultless purchase process and came to my house to set it up for me. Having done that, he managed to save all the data from my old hard drive and transfer it onto my new computer, which incidentally, is a dream of a machine. I found Mark to be very friendly and professional but most of all he listens to the concerns of the customer and advises accordingly. Mark is an excellent technician and I have no hesitation in recommending him to anyone.
     
     
Annie Mortimer, Gwaelod Y Garth

  Trustful       Friendly       Exceptional I.T Service

From the time I called Mark was here as promised. He is an exceptional I.T guy and not only helped with initial problem but really put my computer to rights. I was transferring from an old router to a new hub when he arrived at my home and he put me on the right track to get it installed and continued to find and correct anything and everything. Today the speed of my PC is so much faster and I cant believe it. Mark had a lovely friendly disposition and I would trust him implicitly to solve any IT problem.
     
     
Ron Davies, Caerphilly

  Best Experience       Computer Expert       Prompt

The best I've experienced! For sheer competence as well as being an understanding and accessible computer expert, Mark has no equal. He is always prompt in returning calls and turning up on time.His technical proficiency is outstanding and over the years has never failed to solve the problems he's been asked to deal with. He's efficient and very great value for money. Top guy all round!
     
     
Stuart, Llanishen

  Quick Response       Reasonable Cost       Top Computer Services

Mark, you are a star. I think you had quite a challenge on your hands today with the trojan viruses and the damage they (possibly me) caused, and you returned my computer back to full working order and carried out a few extras too. A quick response to my calls of help and an excellent service provided too at a very reasonable cost. I would recommend the purchasing of a new computer and the backup service provided through yourself to anyone and everyone. Wizmark is No.1 for computers and repairs.
     
     
Graham Canning, Whitchchurch

  No Fix, No Fee       Excellent Computer Knowledge       Polite

I'm a charity radio presenter and therefore need reliable audio download facilities to create shows for hospital listeners. My computer recently packed up on me and I was advised by a computer shop that it would need overhauling and replacement of a number of parts. I should point out that at this point in time I was unaware of Wizmark Computers. The shop said that I would not lose my audio facilities which is provided by the Audacity programme. Unfortunately this was not the case and whilst my computer operated in basic terms I was unable to use the Audacity programme. When I complained the shop said that they only dealt with hardware and not software. Reluctantly I had to accept the situation. Despite trying different avenues I could not find a way to use Audacity. In desperation I looked in "The Really Useful Directory" and noticed an advert for Wizmark and rang them and spoke to Mark. I explained my problem and to his credit he tried to help me over the phone by guiding me through various procedures. When this failed Mark offered to come around to my home and have a look at the problem. I was particularly impressed when he explained that there would be no charge if he was unable to fix the problem. Mark duly came around and despite having no previous experience of the Audacity programme, spent quite a while learning it's operational and technical procedures. I am pleased to say that he solved the problem and I am fully operational once again. I have no hesitation in recommending Mark to carry out any computer task because he clearly has the knowledge, patience and understanding of the customer's needs to come to a satisfactory conclusion to the problem. These qualities are complimented with a polite and courteous manner and an ability to put into simple language any IT terminology. I only wish I knew of Wizmark when my computer initially broke down. I'm sure Mark would have replaced the parts and returned my computer with Audacity fully operational.
     
     
Jo Griffiths, Rhiwbina

  Prompt Service       Reliable & Efficient       Highly Recommended

Over the past 6 or 7 years, Mark has provided prompt, reliable, efficient and friendly service with both hardware and software issues. We cannot recommend him highly enough.
     
     
John Lambert, Lisvane

  Highly Skilled       Brilliant Communication        Helpful & Patient

Thank you so much for all you have done to update my computer. You did a lot of searching to find me the cheapest way of buying Windows 10 and Microsoft Office 2016. Without your research I would probably have spent a fortune buying them from Microsoft. Thank you so much for your skills, help, patience and use of simple language – exactly what I needed. I was very grateful for your help and tolerance when I phoned you in a tizzy on your way home. You would make a brilliant teacher because you communicate so well. I'll be asking for your help next time I need sorting out. You can view that as a threat or a promise! I have recommended you to several friends who are delighted that you make home visits and don’t talk in a language that is simple for us simple folk. Thank you so much and good luck in everything you do. Many thanks and very best wishes.
     
     
James Fussell, Caerphilly

  Fantastic Service       Reasonable Cost        Very Knowledgeable

A fantastic service at a very reasonable price . Nothing is too much trouble for Mark who is a very knowledgeable and friendly chap. He has helped us several times with business and personal computing and never failed to deliver a great service.
     
     
Mike Evans, Rhiwbina

  Fantastic Service       Always Helpful        Excellent I.T Knowledge

Mark provides a fantastic service, always helpful, excellent product knowledge and superb support. Would not use anyone else. Highly recommended.
     
     
Paul Button, Lisvane

  Very Impressed       Recommended        Multiple-Device Expert

Many thanks for all your work in sorting out our Netbook, Laptop, Computer & iPhone. Both myself and Marie were very impressed with your service. I also appreciate you sorting out my computer last Thursday at short notice. I have mentioned your name to a few of my clients and they will be in touch when they need your help.
     
     
Alan Long, Radyr

  Very Delighted        First Class Service        Definately Recommend

I would just like to say how delighted we are that you were able to recover all our stored photographs from our old computer, as you can understand they were very important to us. Your service was just first class, your replies to my e-mails were prompt, you turned up at a time to suit me and did exactly what was required at the agreed price. It was great that you came to us as I did not want to have to take the old computer to anyone. I would certainly recommend your services in the future. Thank you once again.
     
     
Hilary, Llanederyn

  Completely Satisfied       Impressive Timekeeping        Trustworthy

We are completely satisfied with the work you did on the computer. We were also impressed by your knowledge, timekeeping. friendly manner and trustworthiness, we have already recommended you to a friend of ours, we will continue to recommend you to all our family and friends. Thank you again for all your help and support.
     
     
Steve Maher, Penarth

  Really Happy       Tenacious        Great Service

Really happy that the computer is now back on track. I was impressed by how tenacious you were to make sure this problem was sorted and how flexible you were to fit in to times that suited me. Overall Mark you gave great service and resolved the issue which is all I was looking for.Thanks again for all your help.
     
     
Kathryn Elias, Whitchurch

  Delighted        First Class Service        Would Highly Recommend

Thank you very much for sorting out the problem with our PC. We were delighted that you were able to identify the problem quickly and put it right with the minimum of disruption. I would recommend you to any of my friends or colleagues without hesitation.
     
     
Michael Anderson, Barry

  Great Advice       Technical Expertise        Highly Recommended

Having used Wizmark Computers for a few years now, Mark was the obvious choice when we decided to change our home computers. Firstly, he gave us advice as to the type and specification of machine(s)that would suit our needs. Secondly, having decided to replace our current shared machine for a Lenovo and an Apple Mac, he came to the house to spend almost a day setting up the machines, installing various software, synchronising these to other equipment, and lastly, but most importantly making sure that we were confident with the new machines before leaving. And all for an extremely modest charge. We would definitely use Wizmark again – and recommend Mark unreservedly for his advice, technical expertise, humour and service.