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I.T Support Services, PC & Laptop Repairs, Upgrades, Virus Removal and more
Wizmark Computers is based in Cardiff, South Wales. With 34 years experience in the I.T sector, we specialise in offering a friendly mobile PC & Laptop repair service, resolving all problems in your own home or business premises.
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Customer Feedback  
January 2017 
 
Jo Griffiths, Rhiwbina
Over the past 6 or 7 years, Mark has provided prompt, reliable, efficient and friendly service with both hardware and software issues. We cannot recommend him highly enough.

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John Lambert, Lisvane
Mark gives an extremely expert, patient and helpful service at a very reasonable price.

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James Fussell, Caerphilly
A fantastic service at a very reasonable price . Nothing is too much trouble for Mark who is a very knowledgable and friendly chap. He has helped us several times with business and personal computing and never failed to deliver a great service.

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Mike Evans, Rhiwbina
Mark provides a fantastic service, always helpful, excellent product knowledge and superb support . Would not use anyone else .
Highly recommended.

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March 2016  
 
Paul Button, Lisvane
Many thanks for all your work in sorting out our Netbook, Laptop, Computer & iPhone. Both myself and Marie were very impressed with your service. I also appreciate you sorting out my computer last Thursday at short notice. I have mentioned your name to a few of my clients and they will be in touch when they need your help.

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Bob Smith, Whitchurch
I appreciate the time afforded me last week to resolve my PC problems. Thank you for all your help and I now have a point of contact for any future problems that may come my way.

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Alan Long, Radyr
I would just like to say how delighted we are that you were able to recover all our stored photographs from our old computer, as you can understand they were very important to us. Your service was just first class, your replies to my e-mails were prompt, you turned up at a time to suit me and did exactly what was required at the agreed price. It was great that you came to us as I did not want to have to take the old computer to anyone. I would certainly recommend your services in the future. Thank you once again.

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Roy Simmons, Fairwater
I first contacted Mark because my daughter had trouble with her laptop's wireless internet connection. Mark came to the house and sorted out the issue in a quick, friendly and professional manner. Two weeks later my desktop computer developed a fault and Mark came to the house and diagnosed that my hard drive was about to give up the ghost. As the computer was ten years old, we both agreed that a replacement computer would be best. Mark guided me through a faultless purchase process and came to my house to set it up for me. Having done that, he managed to save all the data from my old hard drive and transfer it onto my new computer, which incidentally, is a dream of a machine. I found Mark to be very friendly and professional but most of all he listens to the concerns of the customer and advises accordingly. Mark is an excellent technician and I have no hesitation in recommending him to anyone. I meant what I said, the computer is a dream ! Many thanks and all the best.

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February 2016  
 
Hilary & Colin, Llanederyn
We are completely satisfied with the work you did on the computer. We were also impressed by your knowledge, timekeeping. friendly manner and trustworthiness, we have already recommended you to a friend of ours, we will continue to recommend you to all our family and friends. Thank you again for all your help and support.

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Steve Maher, Penarth
Really happy that the computer is now back on track. I was impressed by how tenacious you were to make sure this problem was sorted and how flexible you were to fit in to times that suited me. Overall Mark you gave great service and resolved the issue which is all I was looking for.Thanks again for all your help.

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Kathryn Elias, Whitchurch
Thank you very much for sorting out the problem with our PC. We were delighted that you were able to identify the problem quickly and put it right with the minimum of disruption. I would recommend you to any of my friends or colleagues without hesitation.

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Patrick Cloney, Thornhill
I am absolutely delighted with the new computer and wish to thank you for your usual impeccable service. I look forward to using your service again in the future.

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John Lambert, Whitchurch
I would like to thank you for the expertise you showed in installing my new computer and transferring files and applications from the older one. I would particularly commend you for the friendly and patient way you dealt with my concerns.

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Rosemary Colebrook, Whitchurch
Thank you so much for all you have done to update my computer. You did a lot of searching to find me the cheapest way of buying Windows 7 and Microsoft Office 2010. Without your research I would probably have spent a fortune buying them from Microsoft. Thank you so much for your skills, help, patience and use of simple language – exactly what I needed. I was very grateful for your help and tolerance when I phoned you in a tizzy on your way home. You would make a brilliant teacher because you communicate so well. I'll be asking for your help next time I need sorting out. You can view that as a threat or a promise! I have recommended you to several friends who are delighted that you make home visits and don’t talk in a language that is simple for us simple folk. Thank you so much and good luck in everything you do. Many thanks and very best wishes.

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Michael Anderson, Barry
Having used Wizmark for a few years now, Mark was the obvious choice when we decided to change our home computers. Firstly, he gave us advice as to the type and specification of machine(s)that would suit our needs. Secondly, having decided to replace our current shared machine for a Lenovo and an Apple Mac, he came to the house to spend almost a day setting up the machines, installing various software, synchronising these to other equipment, and lastly, but most importantly making sure that we were confident with the new machines before leaving. And all for an extremely modest charge. We would definitely use Wizmark again – and recommend Mark unreservedly for his advice, technical expertise, humour and service.

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January 2016  
 
Graham Canning, Whitchurch
I'm a charity radio presenter and therefore need reliable audio download facilities to create shows for hospital listeners. My computer recently packed up on me and I was advised by a computer shop that it would need overhauling and replacement of a number of parts. I should point out that at this point in time I was unaware of Wizmark Computers. The shop said that I would not lose my audio facilities which is provided by the Audacity programme. Unfortunately this was not the case and whilst my computer operated in basic terms I was unable to use the Audacity programme. When I complained the shop said that they only dealt with hardware and not software. Reluctantly I had to accept the situation. Despite trying different avenues I could not find a way to use Audacity. In desperation I looked in "The Really Useful Directory" and noticed an advert for Wizmark and rang them and spoke to Mark. I explained my problem and to his credit he tried to help me over the phone by guiding me through various procedures. When this failed Mark offered to come around to my home and have a look at the problem. I was particularly impressed when he explained that there would be no charge if he was unable to fix the problem. Mark duly came around and despite having no previous experience of the Audacity programme, spent quite a while learning it's operational and technical procedures. I am pleased to say that he solved the problem and I am fully operational once again. I have no hesitation in recommending Mark to carry out any computer task because he clearly has the knowledge, patience and understanding of the customer's needs to come to a satisfactory conclusion to the problem. These qualities are complimented with a polite and courteous manner and an ability to put into simple language any IT terminology. I only wish I knew of Wizmark Computer when my computer initially broke down. I'm sure Mark would have replaced the parts and returned my computer with Audacity fully operational.

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Ioan Kidd, Thornhill
The computer is behaving really well. In fact, I'm now rather glad the old one has gone. Life with the new one is much easier and faster. Thank you once again for all your patience and help last week. I couldn't have managed it without you.

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Tony Ursell, Whitchurch
Thank you Mark for the great service you did on my computer. The repair and improvement was done to a very professional standard and the result was that I seemed to have a new computer for the reasonable price of a repair. Well done and I hope I don't see you for a long time, but if needed I will certainly give you a call again.

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Brian Coffin, St Fagans
Just to say I am highly appreciative of all your efforts on my behalf. You did a great job for an incredibly reasonable price. I would recommend your services to anyone.

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Gerry & Jackie, Llanrumney
Gerry and I thought the quality of your work was A1. As for your price - fantastic. Your manner was very courteous and we would recommend you to anyone, in fact we already have .We don't think your service could be bettered by anyone. Thank you Mark for your wonderful work.

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David R Jones, Fairwater
Thank you for a first class service. These things are never 100% straightforward but you did the job perfectly and helped overcome the few small snags when they arose. I have recommended you to friends who will be looking for a similar service in the near future.

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Karen Jones, Whitchurch
I was extremely happy with the service you provided, particularly the time spent, to ensure everything was set up properly and the service was definitely value for money. I would be more than happy to recommend you.

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Trevor Barker, Nantgarw
Thank you very much for sorting my problem out so efficiently. I cannot fault the speed, quality and cost of your service and will not hesitate to use your company again and to recommend it to my friends. I may have mentioned when you called that my wife is buying me a new laptop for Christmas. I see no reason why you shouldn't have the business rather than further swelling the coffers of PC World so I will be in touch soon to see what you can do for me.

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